For non-profit dental clinics
Make after-hours emergency triagemore accurate, reliable and easierfor your on-call team.
An AI emergency call screening system that talks to the patients like a human and sends patient’s info to the on-call team through a phone app.
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The answering service is supposed to protect your on-call team. It still creates unnecessary work.
Patient details are relayed verbally.
Missed handoffs create more back-and-forth.
Non-profit dental clinics have problems that are different from regular dental clinics
After-hours emergency triage is harder for non-profit dental clinics.
High patient volume
Language complexity
Case diversity
Less dental aware patients
Dentlo screens the call. Your on-call provider gets a complete case, not another phone handoff.
Patient calls
Dentlo gathers information
Dentlo screens using clinic rules
Provider receives complete case
Dentlo answers and screens the patient
Only the right cases reach the on-call provider
The complete case is waiting in the Dentlo app
No writing down details.
No calling the answering service back.
No piecing together what happened.
Natural conversations your patients can feel comfortable with.
patient callingwith severe tooth pain
patient callingwith non-emergency swelling
patient callingto reschedule an appointment
The Dentlo app
Everything your on-call provider needs, in one place.
Complete case, already organized
Patient details, reason for the call, symptoms, and screening outcome are captured in one place.
Review it when you’re ready
If you miss the initial alert, the case is still there. No calling the answering service back just to retrieve the information.
Know what needs your attention
See why the case was escalated and what happened before deciding what to do next.
The provider gets the case, not another phone call explaining the case.
A system that learns from every case
Dentlo is designed so a difficult call today improves how similar calls are handled tomorrow.
When Dentlo encounters a new situation or handles a call poorly, that case is reviewed and used to improve how similar calls are handled in the future.
Dentlo
A new situation becomes a way to improve the system.
Traditional answering service
A new situation can become a repeated problem.
Consistent screeningReview what happenedImprove the system
When a call doesn’t fit the script, the same problem shouldn’t keep happening.
Designed with the safety-net clinics we’re building for.
Our design partners
- Community Dental Care
- Apple Tree Dental
- Ready Set Smile
Already using an answering service for after-hours emergencies?
Let’s see if Dentlo can make the workflow better.
The team building it
Azad
Founder & CEO
Ibrahim
CTO
Faizan Mazhar
CISO
Taha
Founding Engineer